FAQ Regarding Our Office

DISCLAIMER: The provision of this resource information is for informational purposes only and does not constitute an endorsement on the part of the State ADA Coordinator’s Office.

  • What does the State ADA Coordinator's office do?

    Our office provides state agencies the technical support and assistance necessary to implement the ADA's requirements applicable to their public mission; assists state agencies in updating, strengthening and enhancing the scope of self-evaluation and transition plans to ensure compliance with the ADA mandate; and develops simplified and disability-friendly methods for people with disabilities to access the ADA and other disability-related services and information offered by the State of Georgia; and manages the State Facility Improvement Program.

  • Is the State ADA Coordinator's Office an enforcement agency?

    Our office is not an enforcement agency. However, we do serve as a technical resource to State Agencies and the general public for the ADA's Title II general nondiscrimination requirements, program accessibility, communications and employment (including the reasonable accommodation process), as well as compliance with the State Accessibility Code.

  • Does the State ADA Coordinator's Office provide ADA-related training?

    Our office conducts general and customized training on ADA topics for state agencies and other targeted audiences to ensure appropriate familiarity with the Act's requirements applicable to State government utilizing various delivery methods. For more information, please contact our office at (404) 657-7313 or (Phone), (404) 657-9993 (TTY) or [email protected]

  • What is the Statewide ADA Facilities Improvement Program?

    This program was established to ensure that State owned facilities meet the Americans with Disabilities Act (ADA) Title II "program access" mandate to provide equal access to these facilities for persons with disabilities. 42 U.S.C. 12131; 28 C.F.R. 35.150 and 35.151. The Office works with state agencies to develop budget requests and undertake ADA-related construction projects. These projects concern accessible entrances, primary function areas, restroom alterations, site modifications, automatic doors, curb cuts, ramps, pathway renovation, door modification, and other accessibility elements and features to meet the letter and spirit of the Americans with Disabilities Act.

  • I need legal advice, who can I speak to at the State ADA Coordinator's Office regarding my legal matter?

    Our office is always ready and willing to provide assistance/informal technical guidance to state agencies and to the public. This assistance comes solely in the form of providing information. The staff cannot provide legal advice or advise callers on how to proceed in a particular situation. Other agencies that may be able to assist regarding a legal matter are listed below:

    The Georgia Advocacy Office: Phone: 404-885-1234 (local) or 800-537-2329 (toll free) Website address: www.thegao.org

    Atlanta Legal Aid Society: Phone: (404) 524-5811

    Georgia Legal Services: Phone: 404-206-5175
    Website address: www.glsp.org 

  • Where can I find the State ADA Coordinator's Office's ADA Public Notice?
  • Where can I find the State ADA Coordinator's Office's ADA Grievance Procedure?
  • What types of disability-related matters are NOT handled by the State ADA Coordinator's Office?

    The State ADA Coordinator's Office does NOT handle matters related to the following:

    1) Social Security Disability Income (SSDI) applications, reconsiderations or appeals,

    2) Landlord/Tenant issues or disputes,

    3) Medicaid/Medicare issues or concerns,

    4) The processing of accommodations requests with or grievances against another state, local and private entity, and 

    5) Disability matters not related to the Americans with Disabilities Act (ADA).